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Contact Us

Contact vid2vid for product support, billing questions, credits, partnerships, account help, and practical AI video workflow guidance from our team online.

Last updated: 2026-05-03

Contact vid2vid

If you need help with vid2vid, we are happy to point you in the right direction.

Support

  • Email: support@vid2vid.io
  • Best for: account help, billing questions, credit usage, prompt guidance, and troubleshooting

Partnerships and Business Inquiries

  • Email: support@vid2vid.io
  • Include: your company name, timeline, use case, and the kind of workflow you want to build with vid2vid

What to Include in Your Message

To help us respond faster, include:

  • the email address tied to your account
  • the page or workflow you were using
  • any error message or task ID you saw
  • screenshots or short screen recordings when relevant

Response Expectations

We review inbound requests on a rolling basis and prioritize account, billing, and production-impacting issues first.