Contact Us
Contact vid2vid for product support, billing questions, credits, partnerships, account help, and practical AI video workflow guidance from our team online.
Last updated: 2026-05-03
Contact vid2vid
If you need help with vid2vid, we are happy to point you in the right direction.
Support
- Email: support@vid2vid.io
- Best for: account help, billing questions, credit usage, prompt guidance, and troubleshooting
Partnerships and Business Inquiries
- Email: support@vid2vid.io
- Include: your company name, timeline, use case, and the kind of workflow you want to build with vid2vid
What to Include in Your Message
To help us respond faster, include:
- the email address tied to your account
- the page or workflow you were using
- any error message or task ID you saw
- screenshots or short screen recordings when relevant
Response Expectations
We review inbound requests on a rolling basis and prioritize account, billing, and production-impacting issues first.
